• Hello,

    We’re using this plugin to calculate shipping costs to charge our customers. We noticed that it was overestimating the shipping cost, and when we looked into it, it seems to count each of the products in the cart as a separate package (eg. when ordering 100 of the same products, the quote is for 100 packages which costs ~$9000 for Overnight, but in reality they would all fit in one box for ~$200 for Overnight.)

    I confirmed the costs on FedEx.com, and looking at the debug log for the plugin on the cart page, it shows:

    [PackageCount] => 100

    Have we missed a setting somewhere? Or is this a bug?

    Thanks very much!

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  • I am having this same problem. It just keeps multiplying the shipping costs instead of calculating as one. Any solution?

    • This reply was modified 5 years, 5 months ago by crispyclan.
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  • The topic ‘Multiple Item – Package Count’ is closed to new replies.