• Resolved algraham93

    (@algraham93)


    Google merchant centre is only showing about 25% of the products I have selected to sync and show, it is not due to GTIN or anything but simply not showing. A lot of the ones that have been synced are showing a price missmatch so there is something clearly wrong with my feed. I have tried the manual product sync but get the following

    I also have checked woocommerce logs and have no errors related to Google

    MC connection test is showing as connected

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello algraham93

    Thanks for contacting WooCommerce support.

    I understand you are facing multiple issues with the Google Merchant Centre. Specifically, GMC is only showing about 25% of the products that you have on your site.

    To help you further, I’d like to understand more about your setup.
    Could you please send me a copy of your site’s System Status?
    You can find it via WooCommerce > Status.
    Select Get system report and then Copy for support.

    Once you’ve done that, you can paste the text in https://gist.github.com
    After that, you can paste the Gist link here in your reply.

    Looking forward to your response. ??

    Thread Starter algraham93

    (@algraham93)

    Saif

    (@babylon1999)

    Hello @algraham93,

    This usually happens because some products don’t meet Google’s requirements. :?)

    Could you please attach a screenshot of what you see in Marketing → Google → Product Feed → Product issues?


    Link to image: https://d.pr/i/5pXB3j

    If you don’t already have a screenshot service installed, here are a few free options: 

    Look forward to hearing back from you.

    Thread Starter algraham93

    (@algraham93)

    Hello

    Here you go

    Saif

    (@babylon1999)

    Thank you!

    These errors are because of a missing GTIN number, you can check this part of the documentation on how to fix them [here].

    Can you continue clicking through the product issue pages until you spot a product with a red icon, similar to the one in the screenshot I provided?

    Look forward to hearing back from you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Multiple Issues’ is closed to new replies.