Multiple Issues

  • Resolved hyperethics

    (@hyperethics)


    1 year, 10 months ago

    I have been using the plug-in for a few days now and the performance scoring is phenomenal.

    But I am seeing new issues every day when I check on the site:

    • All the content does not auto load on every page and you have to scroll to actually load the content( I have put the optimization level to standard and I saw no difference)
    • Today I logged into a few of my other pages and then the motion effects applied to any block or text becomes invisible on the live set but am still able to see it in the elementor editor(had to delete the animation to try to curb that problem

    Can I have assistance please?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mane Grigoryan

    (@manegr)

    Hi dear @hyperethics ,

    I am very sorry for the caused inconvenience. Will you please contact our technical team to solve this issue using the following form.

    Please mention this forum post link in your email.
    Regards, Mane

    Thread Starter hyperethics

    (@hyperethics)

    This has NOT been resolved at all yet

    Plugin Support Mane Grigoryan

    (@manegr)

    Dear @hyperethics ,
    We are sorry for any misunderstanding.

    I am happy to see you are in touch with our technical team and they solved your issue with animations.

    Meanwhile the load issue of the first image seems to be unrelated to 10Web Booster.

    Please, let us know in case any further assistance is needed.
    Regards, Man

Viewing 3 replies - 1 through 3 (of 3 total)
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