Multiple Images

  • Resolved pvdesign

    (@pvdesign)


    3 years, 10 months ago

    I have me feed displaying on my site…
    The single shots are displayed fine, yet if i have multiple photos in the upload feed or a video the feed wont show… all it shows is a blank image…
    how can I fix this so these can be displayed????

    Thanks in Advance

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @pvdesign,

    Many thanks and I wish you a great day ahead. Currently, you have an out-of-date version of the Pro plugin. In short, you need to update to the latest version as anything under 5.8.5 is not compatible with the Instagram API. To get assistance with this, please send us a support request via the support form on our website, here: https://smashballoon.com/instagram-feed/support/.

    Many thanks

    Thread Starter pvdesign

    (@pvdesign)

    Thank you so much for your quick reply…….. and solving my issue and problem..

    I replaced the version I had and all is perfect now……

    Really do appreciate it……..

    Paul

Viewing 2 replies - 1 through 2 (of 2 total)
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