Multiple identical error messages

  • Resolved phil1129

    (@phil1129)


    10 months, 2 weeks ago

    On the checkout page, when the button “PAY NOW” is pressed without entering any CC numbers or entering incomplete number, the error message “Your Credit Card number is incomplete” is displayed everywhere (see screenshot)

    • This topic was modified 10 months, 2 weeks ago by phil1129.
    • This topic was modified 10 months, 2 weeks ago by phil1129.
Viewing 1 replies (of 1 total)
  • Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @phil1129,

    This appears to be a theme or plugin conflict. Please follow these steps to troubleshoot:

    1. First, try switching to a default WordPress theme like Twenty Twenty-three and check if the issue resolves.
    2. If the issue persists, try disabling all other plugins except WooCommerce, PageBuilder, and the Stripe plugin. Then, check if the issue is resolved. Next, enable plugins one by one to identify which plugin is causing the conflict.

      Note: Please conduct these debugging steps on your staging website.

    Please let us know how it goes.

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