• I have about 50 files to add (there are already lot of other Downloads with no problems) as separate downloads and the plugin works fine for the first few (8?) but then the software seems to “play up”. Looking at the list of Downloads the last one says “no file provided” but when I click on it to edit , then under Downloadable FIles/Versions there is block with a version number and I could delete it but there is no URL like one that has worked.

    Any idea what is going on?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support beatrice12

    (@beatrice12)

    Hello @bobjgarrett,

    Thanks for reaching out to us!

    Can you please send us some screenshots with the settings of those downloads that do not work? Is it also possible to send us a video with the steps you follow and the issue you encounter? You can upload them here via Imgur.

    Warmly,

    Beatrice.

    Thread Starter bobjgarrett

    (@bobjgarrett)

    Thank you for your response. I seem to have solved the problem by doing it another way. While I thought the problem related to how many files were being set for downloading it actually seems to relate to some particular files – files which now are working though the Media listing shows them differently. The files that worked ok show in Media list with a folded corner paper but those that did not show as a broken link.

    Why would that be?

Viewing 2 replies - 1 through 2 (of 2 total)
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