• Resolved figurecube

    (@figurecube)


    hello.

    please i am have problems fetching my feed on merchant center. my feed status is ok on the plugin but when i try to fetch feed on merchant center i get the following errors

    132 errors, 4 warnings

    9 ERROR: Invalid or missing required attribute: color.
    3 ERROR: Invalid string value in attribute: description.
    60 ERROR: Missing shipping information.
    60 ERROR: Missing tax information.
    1 WARNING: Invalid color name in attribute: color.
    3 WARNING: Invalid or missing recommended attribute: description.

    i have a total of 60 products on feed manager plugin, i set the shipping and tax to Use the settings in the Merchant Center (i have addd shipping services on merchant center), i also set color to color and descriptions to product descriptions yet i still get the above errors..

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author AukeJomm

    (@aukejomm)

    The color like Black/Beige is apparently not correct it should be something like Black or Beige. Apparently, the color attribute is also required in your case and should be added to all products. This is not the case at the moment.

    The shipping and tax information should only be added to overwrite the merchant center. So this should be good as it is. You should contact your Merchant center helpdesk from Google to check with them why this is invalid.

    The string Error in the description attribute. Could you tell me what products those are causing?

    darkchocolatebakery

    (@darkchocolatebakery)

    Hello,

    I’ve added my feed to the Google Merchant Center and 69 errors
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    17 ERROR: Invalid GTIN value.
    keyboard_arrow_down
    17 ERROR: Invalid integer in attribute: multipack.
    keyboard_arrow_down
    1 ERROR: Invalid or missing required attribute: id.
    keyboard_arrow_down
    17 ERROR: Missing ‘shipping weight’ attribute..
    keyboard_arrow_down
    17 ERROR: Missing tax information.
    I saw your Youtube tutorial, and saw an option of a dropdown to true/false once selecting Fill with a Static Value, but I didn’t have that in my interface. I selected Fill with a Static Value and in the field below typed in false for each of the above. My Feed url is; https://thedarkchocolatebakery.com/wp-content/uploads/wppfm-feeds/woocommerce.xml.xml

    darkchocolatebakery

    (@darkchocolatebakery)

    I spoke with Google Merchant help, and they had suggested I leave the fields blank, however that didn’t help either. I’m at a complete loss as to why this isn’t working.

    darkchocolatebakery

    (@darkchocolatebakery)

    I’ve also been told to remove Brand, MPN and GTIN from the feed. But I don’t see capability.

    darkchocolatebakery

    (@darkchocolatebakery)

    This has been resolved, and here’s how.
    BRAND, GTIN, MPN and Tax was set to Select a Source Field. By doing so, it wasn’t submitted to Google.
    Set Taxes and shipping and shipping weight INSIDE Google Merchant.

    Plugin Author AukeJomm

    (@aukejomm)

    Hello @darkchocolatebakery,

    Awesome you have solved it by investigating your self.
    Great job.

    BRAND, GTIN, MPN and Tax can be removed by just not selecting anything for those attributes. You will probably need to set “unique_identifier_exists” to no.

    Tax and shipping can be set in your Merchant center. That is what we assume you do in our default settings of the feed. You are able to set those in your feed but that needs some work and you need to know what to do.

    If you have more questions please ask.

    The color like Black/Beige is apparently not correct it should be something like Black or Beige.

    In case it will help any others looking to change the default delimiter for custom attributes:

    Google Merchant Center product spec says multiple colors (and materials) should be separated with forward slash instead of comma, and you can include at most three values.

    Our products have these as custom attributes, which are exported as a comma-separated list, by default. The comma can be replaced with a forward slash by using the Value Editor provided in the Feed Editor. Use the “edit values” link at the end of the attribute row to access the “and change values” options, where you can choose the “Replace” operation and supply input parameters , (include the trailing space) and / for all products.

Viewing 7 replies - 1 through 7 (of 7 total)
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