Multiple Emails from Leadin

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  • Hi there, thanks for reaching out to us about this.

    We identified an issue where Leadin was capturing form submissions, but was not marking this submission as ‘processed’. This would have caused you to receive multiple submission notification emails, and show multiple submissions on the Contact’s timeline when only one submission occurred.

    This was due to a change in form processing on Friday evening, which we resolved immediately once we became aware of it. If you wanted to learn more about how Leadin captures and processes form submissions, I’ve documented this process here. On top of the resolution to this issue, we’ve also put new updates in place which should prevent anything like this from happening again in the future.

    I apologise for any inconvenience caused. You shouldn’t experience this issue again, but if you have any questions or concerns please let me know.

    Kind regards,
    Shay

    Thread Starter DJOpus

    (@djopus)

    Another superior fix for a superior plugin.

    Thanks!

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