• Resolved 11whyohwhy15

    (@11whyohwhy15)


    Hi,

    I’m using Email Subscribers Version 3.2.7 with Email Subscribers Group Selector Version 1.3.3 and Rainmaker Version 0.17.

    I have four groups ( all posts, trips and travel, food, polls) with 3 groups having different categories and the last group having all categories.

    When I test with by subscribing with another email address it sends out 2 identical emails for ‘all posts’ and no emails for the other 3 groups ?

    I did use the same email for each test but changed the name for each.

    OK – it seems there is a conflict if I have 2 instances of email subscribers on my site. I had one at the end of each post in a widget area and the other in a post sidebar widget area. This was causing the 2 identical emails and also 2 instances of ‘the notification under the subscribe button in the green rectangle’ appearing under both subscribe buttons.

    I then find when I have a group called, ‘all posts’ – selecting all categories that have previously been taken by the other 3 groups – then it will not send emails to the other 3 groups just the ‘all posts’ group when selected. I thought it would be easier to have an ‘all posts’ selector rather than ticking all three separate selectors.

    Any thoughts to fixing this ?

    • This topic was modified 7 years, 8 months ago by 11whyohwhy15.
    • This topic was modified 7 years, 8 months ago by 11whyohwhy15.
    • This topic was modified 7 years, 8 months ago by 11whyohwhy15.
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  • Thread Starter 11whyohwhy15

    (@11whyohwhy15)

    Posted this to ‘Email Subscribers – Group Selector’ support too as not sure which is causing the problem. Although I am using the ‘Email Subscribers – Group Selector’ widget.

    Any help appreciated

    Plugin Author Icegram

    (@icegram)

    @11whyohwhy15,

    Do not post same query on multiple places.

    We have replied to your query from our support system. Please check your mailbox for our reply.

    • This reply was modified 7 years, 8 months ago by Icegram.
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