• Resolved simonyau

    (@simonyau)


    Hi there, i would like to know can this plugin add more than one branch and able for client to select desire branch deliver or auto select the nearest branch delivery service while make the payout?

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  • Plugin Author Gloriafood

    (@gloriafood)

    Within our system each location would have a dedicated See menu and order button published on the restaurant website and the food client can select from which location they want to order from at the start of the ordering process. For example: https://www.pronto-chain-nyc.com/

    If you have a restaurant that operates in more than one location, you can sign-up and create a restaurant account for each location.

    Why separate accounts for each location?

    Because each location may have different working hours, delivery policies and minimum fees to apply, or some menu items may be available in one location but unavailable or sold-out in another.

    What does this mean on the client front-end?

    For each location, a separate “See MENU & Order” button should be displayed on the website so that the clients can choose the ordering location.

    What does this mean in the backstage?

    Each location will have its own separate login account, its own profile in the admin area, its own menu, and a separate orders taking device on which to accept incoming orders.

    This means that for a 3-location restaurant you have to have/buy 3 tablets/smartphones to take orders separately in all 3 locations. All 3 devices must have the order taking app installed.

    What we recommend: the multi-location dashboard

    In case the second location you want to add is part of the same chain (shares the same branding), then we recommend unlocking the multi-location dashboard.

    Here’s how to add a second location to your already existing one:

    Go to admin and at the top of the page, where the name of your restaurant is, click on the downward-facing arrow.

    Click on “enable multi location dashboard.”
    https://lh4.googleusercontent.com/1JRnT9AStaxfMuFKgfWxlhdHoo7_u7M_0wxL0jTwyqCA-REVMGRVd1reg3jPTFvBL0HmY8LhLP7L_Cta5UXgPOfgWIqKDfO9Q_0yYikVu02cbyhWFIxcohLFtpjeQbCGS8WAOgaI

    The WordPress plugin works for multi-location restaurants, as long as the account connected to the plugin is the MAIN HQ account.

    When you connect an HQ account to the WordPress plugin, a dropdown with all the locations within the chain will appear and you will be able to get the shortcode for each location. Here are some examples of how this looks when connected to a chain demo:

    https://downloads.intercomcdn.com/i/o/169973197/d325ce02cdc1961e17d1e3de/image.png

    You can put all the ordering buttons on the website in whatever format you like and with whatever info you want around it, just like these restaurants:
    
    dual-location example: https://www.chicagocheesesteak.com/
    
    tri-location example: https://www.himalayanrestaurant.com.au/ ??
    
    five-locations example: https://burritobandidos.com ?
    
    six locations example: https://greekonwheels.ca/order-page/
    
    even more multi-locations example: https://doytaothai.com.au/

    For more detailed information on how our system works for chain restaurants, i would suggest to use the live chat tool within your account with us or on our website https://www.gloriafood.com/

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