• Resolved ljiljanapoljak

    (@ljiljanapoljak)


    Hello,

    I have a problem with multiple bookings in one slot. I have a “Maximum booking count per time slot” set on 60 in Services.
    But, on the first booking, the service is not showing available places (all time slots booked), although there should be 59 more available.
    Can you help me solve this problem?

    Kind regards
    ljiljana

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author WebbaPlugins

    (@webba-agency)

    Hello,

    Please, open the Mode tab of the Webba Settigngs page and set the option Mode of multiple places selection to ‘Let users select count’ or ‘Allow select only one place’.

    If the problem persists please let me know.

    Thread Starter ljiljanapoljak

    (@ljiljanapoljak)

    I have the same problem regarding new service categories, although I have selected ‘Allow select only one place’ option.

    Kind regards,
    Ljiljana

    Plugin Author WebbaPlugins

    (@webba-agency)

    Hi Ljiljana,

    Could you please provide some details? What kind of issue do you have with the service categories?

    Thread Starter ljiljanapoljak

    (@ljiljanapoljak)

    I have three different services in one category
    “Maximum booking count per time slot” set on 60 in all services.
    But, after the first appointment is booked, the service is not showing available places (all time slots booked), although there should be 59 more available.

    Plugin Author WebbaPlugins

    (@webba-agency)

    Please, send the following screenshots to [email protected]:

    1. Mode tab of the Webba settings page.
    2. Appointments tab of the Webba setting page.

    Thread Starter ljiljanapoljak

    (@ljiljanapoljak)

    I have tried it again and now it is working.
    Maybe it could be because of the overlap in services because there are two different services available at the same time (the new services will be used from Monday, and the existing one will be deleted)?

    Plugin Author WebbaPlugins

    (@webba-agency)

    Please, clarify – is the option Auto lock appointments enabled?

    Thread Starter ljiljanapoljak

    (@ljiljanapoljak)

    No, it is disabled.
    Will I send you screenshots of Mode and Appointments tab?

    Plugin Author WebbaPlugins

    (@webba-agency)

    Yes, please.

Viewing 9 replies - 1 through 9 (of 9 total)
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