Multiple attendee in event ticket issue

  • Resolved darkness22

    (@darkness22)


    2 years, 1 month ago

    I created two ticket types named Bronze and Silver and then ordered 2 tickets from each ticket type, but when I received the event ticket – the attendee names were swapped

    Bronze Ticket 1 = I named the attendee as Bronze1
    Bronze Ticket 2 = Bronze2

    Silver Ticket 1 = Silver1
    Silver Ticket 2 = Silver2

    You can see the attendees names were swapped here
    https://i.ibb.co/86S2VLd/Screenshot-1.png

    ————-

    Using latest versions of the plugin

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Themewinter

    (@themewinter)

    @darkness22 Thanks a lot for mentioning the issue . We are working on the issue. Hope we can give you an update tomorrow.

    Plugin Author Themewinter

    (@themewinter)

    @darkness22 Update :

    Our development team is still working on this issues. After completing the task we will test in various environment to make a stable release. So that our valuable client don’t face issues. Thank you for your patience. We will give you further update on this thread.

    Regards.

    Thread Starter darkness22

    (@darkness22)

    Hi @themewinter – How is it going? We have to open ticket sales for an upcoming event here in a couple of days so we really have to get that issue fixed.

    Plugin Author Themewinter

    (@themewinter)

    Hi @darkness22 Sorry for late response. Friday / Saturday was weekend.

    Today, we have fixed the issue of wrong attendance name against the ticket category. Would you please check our latest version? And we have added some more updates and new additions in this new update. You can check our changelog if you want: LINK

    Regards

    Thread Starter darkness22

    (@darkness22)

    Hi @themewinter – I’ve tested it for that issue and it’s all good now. Also great updates. Thank you! ??

    Plugin Support A Zaman Sagor

    (@azamansagor)

    Hi @darkness22,
    Great! Thank you for letting us know. Feel free to reach us regarding any queries or clarifications. We are always here to assist you.

    We are continuously working on improving our plugin and providing our customers with a fantastic experience. Genuine insights from customers like you will help our team to improve our plugin and help others choose the right plugin.

    Thank you for your time and enjoy!

    Best regards

Viewing 6 replies - 1 through 6 (of 6 total)
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