Multilingual Site, how to create notifications for each?

Hi Jane,

We are really sorry for our delayed response.

To understand your use case, we need to know more about how your subscribers are segregated? Are the subscribers from two different lists like English/French or do they share a common list? Please let us know.

Let us know if you have any further queries.

Hi,
The subscribers belong to either french list or english list.
I have set up the post notifications for english articles to be sent to english list and same for french.
The problem is that a subscriber who should receive only french posts, also receives notifications for english posts (but in french because I translated the email content). Does it make sense?

Hi Jane,

Thanks for letting us know about your use case.

Since your subscribers are from two different lists, you can use the following steps to ensure post notifications are sent to the desired recipients only.

1) Create two new post categories like English Posts and French Posts.
2) Also, create two post notification campaigns(or edit existing ones) and set English Posts and French Posts categories into them respectively.
3) Choose the respective subscribers’ list in each campaign.
4) While publishing a post in English, choose its category as English Posts so that post notification for it will be sent to English subscribers only. Same you can do for the French subscribers.

We hope this helps you. Let us know if you have any further queries.

• This reply was modified 4 years, 5 months ago by kishanranawat.

Hi, thanks for your message.
I’m not sure that works for me. I already have multiple categories on my site and don’t wish to add those two. It doesn’t work on my sites as categories are dedicated to the readers comprehension. They shouldn’t have to choose which language they want since they will already be on either the French or English site.

FYI I have created 2 lists (FR&ENG), 2 posts notifications, and 2 forms (so my subscribers are added to the right list). Could one those settings cause the double notifications in both languages?

Thanks for your help.

Hi there,

Thanks for letting us know regarding how you have configured the notifications.

The settings are almost correct but yes, the two notifications can be the cause of the issue if both of them target the same post categories.

To make them work together without sending duplicate post notifications, you will need to create two different post categories for each language e.g. ‘Life style‘ for English and ‘Mode de vie‘ for French and set them in respective post notification campaign. While publishing the post, you will need to select the language-specific categories like e.g. Life style‘ for posts in English and ‘Mode de vie‘ for posts in French.

Here as admin will be setting required post categories in the posts, your subscribers won’t need to do anything from their side to receive the desired posts.

Hope this helps you. Let us know if you need any further help. We would be happy to help you.

Thank you very much, I understand the issue probably came from 2 categories being called the same. So I changed that. Hopefully it will work fine from now on. Many thanks !