Multicurrency Coupons not working

  • Resolved kongb

    (@kongb)


    1 year, 2 months ago

    Hello,
    I am using woocommerce multicurrency and multilingual plugin along with wpml on my woocommerce website. The default currency of my store is DKK. I also offer customers to pay in EUR. I would like to create coupons with a fixed cart amount. This works fine with the default currency. If for example a customer’s cart total is 150 kr and a fixed cart coupon on the amount of 100 kr is entered, the cart total will change to 50 kr as it should. If however, and for example, the cart total is EUR81.25 and I enter a coupon code for a coupon with the value of 15 in order to deduct EUR15, woocommerce only deducts EUR2.5 from the cart total. Is this a bug or a configuration issue? If neither, is there a way to fix this for example by adding some code in my child theme function.php?

    Best regards,
    Rikke

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello Rikke,

    We don’t have similar reports at the moment and I’m unable to replicate it. Are you using a plugin for creating your coupons?

    Anyway, as you are using WPML, please go to our support forum and open a chat there, we have all the required tools to assist you and we will be happy to help you to solve this issue quickly.

    Regards,
    Andrés

    Plugin Support Andrés Cifuentes

    (@andrescifuentesr)

    Hello there,

    We noticed that there hasn’t been any activity on this ticket for quite some time. If you still require assistance with this matter or have any further questions, please don’t hesitate to reopen the ticket or start a new one. We’re here to help!

    Thank you for your understanding.

Viewing 2 replies - 1 through 2 (of 2 total)
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