Multi-Step Donation Form theme not working, just green spinning wheel!

  • Resolved exius

    (@exius)


    4 years, 2 months ago

    Hi,

    GiveWP seems very promising, however, after hours of troubleshooting I still cannot get see the form. Only upon changing the theme to legacy does it show up.

    I noticed during the setup wizard the follow error alert ajaxURL has NOT been defined but after clicking ok and finishing the steps it seemed to have been setup.

    After the form is created, I clicked preview (or view) and it just shows the spinning green circle.

    I have removed all password protection to my site, disabled all caching, change my theme to twenty twenty, and disabled all plugins except GiveWP and it still does not work!

    Please let me know what’s missing here.

    Exius

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter exius

    (@exius)

    Hi, checking in to see if there’s a solution.

    Exius

    Plugin Support Rick Alday

    (@mrdaro)

    Hi @exius,

    Can you provide a link to your form (the one that uses the new form template)?

    This will give us a better context to troubleshoot your issue.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Multi-Step Donation Form theme not working, just green spinning wheel!’ is closed to new replies.