Multi-Step checkout issue

Hello,

Kindly share the website and snapshot of the issue.

In addition, please go to Elementor > System Info and share the report with us so that we can take a look.

Hello Abhishek.

Please check this video. https://www.loom.com/share/a8499b8efa6a48be81d35049f92ca21e.

== Server Environment ==
	Operating System: Linux
	Software: Apache
	MySQL version: MySQL Community Server (GPL) v5.7.35
	PHP Version: 7.4.23
	PHP Max Input Vars: 3000
	PHP Max Post Size: 2047M
	GD Installed: Yes
	ZIP Installed: Yes
	Write Permissions: All right
	Elementor Library: Connected

== WordPress Environment ==
	Version: 5.8
	Site URL: https://makise.khaihatsu.com
	Home URL: https://makise.khaihatsu.com
	WP Multisite: No
	Max Upload Size: 2 GB
	Memory limit: 2047M
	Permalink Structure: /%postname%/
	Language: en-US
	Timezone: 0
	Debug Mode: Inactive

== Theme ==
	Name: OceanWP Child
	Version: 1.0
	Author: Nick
	Child Theme: Yes
	Parent Theme Name: OceanWP
	Parent Theme Version: 3.0.7
	Parent Theme Author: Nick

== User ==
	Role: administrator
	WP Profile lang: en_US
	User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.106 Safari/537.36

== Active Plugins ==
	Advanced Order Export For WooCommerce (Pro)
		Version: 3.1.6
		Author: AlgolPlus

	Bellows Pro - Accordion Menu
		Version: 1.2.1
		Author: SevenSpark

	BNE Navbar
		Version: 1.3.6
		Author: Kerry Kline

	Booked
		Version: 2.3.5
		Author: Boxy Studio

	Checkout Field Editor for WooCommerce (Pro)
		Version: 3.1.6
		Author: ThemeHigh

	Duplicator Pro
		Version: 4.0.1.1
		Author: Snap Creek

	Elementor
		Version: 3.4.3
		Author: Elementor.com

	Elementor Pro
		Version: 3.4.1
		Author: Elementor.com

	iThemes Security Pro
		Version: 6.8.2
		Author: iThemes

	Japanized for WooCommerce
		Version: 2.2.21
		Author: Artisan Workshop

	Loco Translate
		Version: 2.5.3
		Author: Tim Whitlock

	Nav Menu Roles
		Version: 2.0.1
		Author: Kathy Darling

	Ocean Elementor Widgets
		Version: 1.3.1
		Author: OceanWP

	Ocean Extra
		Version: 1.8.1
		Author: OceanWP

	String Locator
		Version: 2.4.2
		Author: Clorith

	Temporary Login Without Password
		Version: 1.6.15
		Author: StoreApps

	User Registration
		Version: 2.0.2
		Author: WPEverest

	Visit Counter for WordPress
		Version: 1.0.0
		Author: NCode Technologies

	WooCommerce
		Version: 5.6.0
		Author: Automattic

	WooCommerce Advanced Free Shipping
		Version: 1.1.4
		Author: Jeroen Sormani

	WooCommerce Custom Payment Gateway
		Version: 1.3.4
		Author: WPRuby

	WooCommerce Email Customizer with Drag and Drop Email Builder
		Version: 1.5.15
		Author: Flycart Technologies LLP

	WooCommerce Print Invoices/Packing Lists
		Version: 3.9.0
		Author: SkyVerge

	WooCommerce Product Table PRO
		Version: 2.2.0
		Author: WC Product Table

	WooCommerce Stripe Gateway
		Version: 5.4.1
		Author: WooCommerce

	WP Disable Automatic Updates
		Version: 1.1
		Author: Daniele De Rosa

	WP Downgrade | Specific Core Version
		Version: 1.2.2
		Author: Reisetiger

	WPForms
		Version: 1.6.7.3
		Author: WPForms

	WP Mail SMTP Pro
		Version: 3.0.2
		Author: WPForms

	WP Rocket
		Version: 3.8.8
		Author: WP Media

	YITH Payment Method Restrictions for WooCommerce Premium
		Version: 1.1.12
		Author: YITH

	YITH WooCommerce Order Tracking Premium
		Version: 1.6.9
		Author: YITH

== Elementor - Compatibility Tag ==
	
	Elementor Pro: Compatible
	Ocean Elementor Widgets: Incompatible

== Elementor Pro - Compatibility Tag ==
	
	Ocean Elementor Widgets: Incompatible

== Elements Usage ==
	
	footer : 1
		divider : 3
		heading : 11
		icon : 9
		text-editor : 9
	page : 4
		divider : 1
		heading : 10
		icon : 1
		image : 4
		oew-advanced-heading : 1
		oew-table : 4
		text-editor : 24
	section : 28
		button : 1
		divider : 6
		heading : 13
		icon : 10
		image : 4
		menu-anchor : 1
		oew-table : 1
		table-of-contents : 1
		text-editor : 24
	wp-post : 86
		text-editor : 1
	wp-page : 262
		accordion : 1
		alert : 3
		blockquote : 1
		button : 7
		divider : 57
		google_maps : 1
		heading : 106
		icon : 21
		image : 150
		image-gallery : 2
		oew-advanced-heading : 1
		oew-buttons : 1
		oew-table : 9
		spacer : 3
		table-of-contents : 1
		text-editor : 576
		video : 1
		wp-widget-woocommerce_widget_cart : 1

== Log ==
	
JS: showing 2 of 2JS: 2020-10-09 14:02:02 [error X 2][https://makise.khaihatsu.com/wp-content/plugins/elementor/assets/js/editor-document.min.js?ver=3.0.11:2:229256] Cannot read property \'map\' of undefined 
JS: 2020-10-16 02:30:20 [error X 4][https://makise.khaihatsu.com/wp-content/plugins/elementor/assets/js/editor-document.min.js?ver=3.0.11:2:6233] container or containers are required. 

Log: showing 20 of 402021-04-23 02:11:15 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.0.6',
  'to' => '3.2.1',
)]
2021-04-23 02:11:17 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.0.6',
  'to' => '3.2.1',
)]
2021-04-28 08:49:39 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.2.1',
  'to' => '3.2.2',
)]
2021-04-28 08:49:40 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.2.1',
  'to' => '3.2.2',
)]
2021-05-06 00:42:27 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.2.2',
  'to' => '3.2.3',
)]
2021-09-09 05:42:04 [info] Elementor data updater process has been queued. [array (
  'plugin' => 'Elementor',
  'from' => '3.2.3',
  'to' => '3.4.3',
)]
2021-09-09 05:42:06 [info] elementor::elementor_updater Started 
2021-09-09 05:42:06 [info] Elementor/Upgrades - _on_each_version Start  
2021-09-09 05:42:07 [info] Elementor/Upgrades - _on_each_version Finished 
2021-09-09 05:42:07 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor',
  'from' => '3.2.3',
  'to' => '3.4.3',
)]
2021-09-09 06:02:51 [info] elementor-pro::elementor_pro_updater Started 
2021-09-09 06:02:51 [info] Elementor Pro/Upgrades - _v_3_1_0_media_carousel Start  
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_media_carousel Finished 
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_reviews Start  
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_reviews Finished 
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_testimonial_carousel Start  
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_testimonial_carousel Finished 
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_slides Start  
2021-09-09 06:02:52 [info] Elementor Pro/Upgrades - _v_3_1_0_slides Finished 
2021-09-09 06:02:52 [info] Elementor data updater process has been completed. [array (
  'plugin' => 'Elementor Pro',
  'from' => '3.2.1',
  'to' => '3.4.1',
)]

PHP: showing 1 of 1PHP: 2021-05-06 00:42:40 [notice X 73][/home/khaihatsu21/public_html/drmakise/wp-content/plugins/elementor-pro/license/updater.php::75] Undefined index: new_version [array (
  'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]

Hello,

Thank you so much for sharing the video of the issue.

For the testing, please try to switch to the parent theme and check if it is working well or facing the same issue and try to check with any default theme like twenty-twenty.

Please go to Theme Panel > Scripts & styles, here make sure to enable all the files, and click on the save button a couple of times, and check.

Hello Abhisek,

I switched to the parent theme and also enabled all Scripts & styles but still facing the same issue.

check with any default theme like twenty-twenty.
>> twenty-twenty or other themes do not have Multi-Step checkout.

Hello,

Can you responses the issue?

I apologize for the trouble, I would request you to kindly create a staging site and open a ticket at the helpdesk with the complete details to troubleshoot the issue.