Multi Filter issues

Hello there,

thank you for contacting us.

I did a test but my side the filter worked fine, May I ask you about which license you wrote? The plugin is free, no license is available for this.

The filter dont work fine.

Try to pick 2 colors or 2 types. Do multi selections and see what products appear

Is not filter properly

I got a preset with 2 filters inside.

Both set it to AND.

I like to give a example. Pick 2 colors Yellow and blue, is not filtering. Not selecting the type only colors and is not working correctly

Hello there,

does it exist a product that match with all terms you select? When you set the logic in “AND” the product in list must match with all terms.

In additional let me highlight that you should use just one filter per taxonomy, in this case for “product category”.

Hi.

Can you please test and clarify?

That preset called Corantes got 2 filters inside, one for colors and one for type.

Both are set it as labels . Cannot be?

Need to create different taxonomy per filter?

Thanks

Hello there,

yes, in your case you should use a single filter for “product tag”.

“Tipo1” and “Cores” are both product tag but you created two different filters.

• This reply was modified 7 months, 3 weeks ago by Alessio Torrisi.

Hi.

I just created yesterday 2 new presets with 1 filter in each.

Tipos1 and cores2.

When you select imagine 2 colors he untick the boxes of the tipo1 and vice versa.

I want to be able to select 2 tipo1 options then 3 colors to filter.

And is not allow me to do that.

Both with OR

Thanks

Hello there,

May I ask you why not create a single preset with a filter for each taxonomy? Did you try that?

How can that be done if type and colors are attributes then need to be labels as taxonomy right?

But when some is selected the other deselect.

Dosent make sence

Multi choice is very important to the sites.

Thanks

Hi there,

As you are using different presets in the same to communicate between, this kind of communication between preset is not a feature in the plugin. So in order to have filters communicate between them you have to make sure all filters are in the same preset and only one preset should be added in the same page, has their action are different.?
?
So this is what is happening in your site: having two presets ( preset 1 and preset 2), if you select filters from preset 1 when you select filters from preset 2 it will create a new filtering action removing the query added by preset 1.
?
I hope I was able to explain how the preset works and if you want to have all filters communicate between them, make sure only one preset is included in the page.

Have a nice day!

Good Morning

Thanks for the reply

As i mention first that was what i had.

1 single present per page with 2 filters inside.

1 For Colors (Cores) Taxonomy is label to choose colors

2 for Tipos ( Type on items) taxonomy is label to pick the attribute if now will be lots.

How can this be done bo be able to multi choice per category??

I know that you said that need to be a single taxonomy but i need to be able to multi choice

Thanks

Any update please??

Hi there,

could you please, explain where did you do this change?

I’m checking this page and I can still see two different presets.

I kindly suggest you to remove all the widgets, and add only a single widget with the preset which contains all filters.

You can open the admin side (Launch admin demo in the right top side) of the Live demo and check how it’s the preset configured, so you can copy the same configuration.

Let us know the results, please.

Have a nice day!