Multi Errors in Diagnostics at Events Manager

  • Resolved Nat

    (@netoffis)


    3 years, 7 months ago

    Hi SkyVerge Team,

    I have multi errors in Diagnostics at the events manager on Facebook.

    1. Server Sending Invalid Match Key Parameters for ViewCategory Event

    2. Server Sending Invalid Match Key Parameters for ViewContent Event

    3.Make sure identical events share a matching deduplication key

    How Can I fix those issues?

    Thanks!

Viewing 1 replies (of 1 total)

  • Hi there @netoffis

    We have a checked some other reports for this problem.

    There are a couple things that might have caused this:

    1. If you have any cache related plugins, you might want to disable those and retry to see if the problem persists.

    2. More than one plugin handling Facebook pixel is being used.

    To resolve the problem, please try the following:

    1. Click ignore on the Facebook side temporarily, to stop getting this warning, more over if you don’t run paid ads, as we’re working to narrow down what might have caused this

    2. Clear Caching and Transient data by going to WP Admin > WooCommerce > Status > Tools > WooCommerce transients > Click – Clear Transients (Button on the right)

    3- Force full sync all your products manually by going to Marketing > Facebook > Product sync, click Sync Product

    Let us know how it goes!

Viewing 1 replies (of 1 total)
  • The topic ‘Multi Errors in Diagnostics at Events Manager’ is closed to new replies.