Multi-date events (recurring events) not importing correctly again

  • Resolved d37k0

    (@d37k0)


    1 year, 11 months ago

    When importing an event with multiple dates (recurring events) the import is seperating the shows into seperate events, instead of dispaying one event with multiple start times.

    We have events with 4 shows, 2 on friday 8 & 10pm, and 2 on Saturday 8 & 10pm. When the import works properly, the import creates one event with 4 show times that can be selected. Now the import creates 4 seperate events, one for each show time.

    Also when importing a multi-date event, the imported events are not diplaying the events ‘description.’

    Can you take a look at this. We have seen this issue before. Eventbrite has been updating their API, and it looks like some updates are needed for Import Eventbrite Events.

    Thank you for your work on this plugin. I have been a subscriber for years.

    Best regards

Viewing 1 replies (of 1 total)
  • Plugin Author Xylus Themes

    (@xylus)

    Hello @d37k0 ,

    Thank you for using our plugin and happy to know you liked it. We need to check it in detail your case. Can you please contact us with your website link on our website here, As pro user support is not allowed here on org.

    Thank you

Viewing 1 replies (of 1 total)
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