Hi @fernandodenardin,
My apologies that we don’t have any Portuguese members on the support team, so I hope you don’t mind me responding in English!
I’m sorry to hear that the plugin has not worked well for your store. We’re constantly looking to improve and enhance the plugin where possible, and the most recent version uses Facebook’s latest API to make the onboarding process easier. It seems that there were still problems connecting your account which we’d be happy to help with if you’d like to raise a support topic in here on www.remarpro.com.
Otherwise, I hope you’ll give us an opportunity further down the line to reinstall and give it another go, as we’ve still got plans for further improvements!
Thanks again for your time to leave a review.
Cheers,
Simon.