MPN requires identifier_exists marked Yes

  • Resolved Jay Syder

    (@jay-s)


    2 years, 3 months ago

    Talked with Google Merchant trying to work out why products are listed as limited performance and have come to the answer that the content api is pushing the MPN field but not pushing the identifier_exists field marked as yes. Which is required for merchant to correctly pick this up. I read their article and assumed wasn’t and see there is a fix made that says it disabled this field. Could this be enabled if you fill in the MPN field or even just a way for us to manually enable this for products please.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support B C. a11n

    (@battouly)

    Hey Jay,

    We have reached out to the developers for advice on this.
    We will keep you posted here.

    Thanks!

    Plugin Support B C. a11n

    (@battouly)

    Hi Jay,

    We have updates from the developers.

    Currently, there is no way to simply enable it.
    Google advised to leave that logic to them, and just provide identifiers if you have them. See https://github.com/woocommerce/google-listings-and-ads/issues/1592

    I think, you may try to hack it yourself withwoocommerce_gla_product_attribute_values hook.

    I hope this helps.

    Thread Starter Jay Syder

    (@jay-s)

    Ok that is interesting and conflicts with what google support told me. Also there is a small state at the bottom.

    Actual behavior:
    Currently, we set identifier_exist to false by default. If an identifier is set e.g. “GTIN” the we set identifier_exist to true

    It says this is setup to display true if filled in sich as gtin which works fone wondering if this same setup could be applied to mpn.

    Also if you cannot do you have anymore docs or examples of the hook you mentioned so I can look at custom fix as you say. This does seem unusual to currently only partial support mpn field this way.

    Plugin Support B C. a11n

    (@battouly)

    Hi Jay,

    Sorry for the delay here.

    We don’t have a documentation of the hook.

    However, I believe it would good to followup with Google by sharing our response above. They may be able to clarify further.

    Once you have more details from them and decide to go the customization pathway, I can recommend the following places for more development-oriented questions:

    – WooCommerce Slack Community

    – WooCommerce FB group

    I hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)
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