MPGS Pay,ent error

  • On my website, when I choose the payment method via MPGS , if the currency is Egyptian, then he completes the payment process, but if I change the currency to dollars, he just reloads the page and does not complete the process like I was reloading the checkout page, where is the problem, can you help me???

    https://www.iapple-eg.com/checkout/

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Ali Basheer

    (@alibasheer)

    Hi @kholod1 ,

    What plugin you are using for currency switching?

    Thread Starter kholod1

    (@kholod1)

    this name of plugin “WooCommerce Currency Switcher by WooBeWoo”
    plugin link

    Plugin Author Ali Basheer

    (@alibasheer)

    Hi @kholod1 ,

    I checked it and I confirm that there is no issue with the plugins and no conflict recorded.
    Your issue is related to the merchant account. Most probably your merchant account supports only EGP and doesn’t support USD. This is normal as MPGS accounts usually by default support one currency.
    To make it work with multiple currencies you need to contact the bank who created the merchant account and ask them to support USD as well as EGP.

    Let us know when that will work.

    i have 2 currencies USD and EGP every one of them having its merchant id and security password i am using MPGS integration payment with MPGS plugin but in the plugin i can configure one merchant account only so i need to know if your plugin will make me choose one different MPGS configuration for each currency

    • This reply was modified 4 years, 7 months ago by mr.adelm.
    Plugin Author Ali Basheer

    (@alibasheer)

    Hi @mradelm,

    Unfortunately, the plugin doesn’t support multiple merchant accounts. This could only work if the 2 currencies were enabled in the same merchant account.

    Thread Starter kholod1

    (@kholod1)

    i have 2 currencies USD and EGP every one of them having its merchant id and security password i am using MPGS integration payment with MPGS plugin
    The update cannot contain two merchant id and security
    Or suggest plugin to do this

    Plugin Author Ali Basheer

    (@alibasheer)

    Hi @kholod1 , sorry the plugin doesnot have this option. You need to seek for an alternative.

    If both currencies were enabled in the same merchant account, this will work with the plugin.

    Best,
    Ali

Viewing 7 replies - 1 through 7 (of 7 total)
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