MP4 Video not supported

Still very much a newbie so would appreciate simple answers.

I’ve setup a wordpress sight that it, for the moment just to practice on.i seem to have got a few things right but am having issues putting a short video on my photo page.

I have easy video installed as a plugin.

I’ve uploaded a mp4 video to my media library and when I play it in the library all is well. But it says unsupported (I thought mp4 was supported?). When I link it to my photos page there is just a video emblem with a line through it.
My steps to put the video in was to copy the link and go into the block on the photo page and clicked link file, if I just paste the url from the media library I just get the icon mentioned above.

The instructions for easy video say to use the following [evp_embed_video url = ” “] – The space between the two “s is the link to my video in the library.
If I use this code I just get enter url and nothing happens – Naturally I’m presuming I’ve done something wrong.
Any suggestions, please, what I’m doing wrong?

• This topic was modified 5 years, 2 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

The page I need help with: [log in to see the link]