MP3 Truncated or shortened when upload to Media Library

  • Normally, I can just upload the MP3 file into the WordPress media library, then Add it to a post.
    However, for the past few months, every time an MP3 is uploaded into the WordPress Media Library, it is shortened or truncated at random lengths.
    I have no idea why. There were no updates done that I’m aware of. I’ve tried many different mp3s, different computers, different browsers.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and switch to the default Twenty Twenty-One theme. If the problem goes away, enable them one by one to identify the source of the problem.

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter DavidWiebe

    (@davidwiebe)

    So you’re right. In “Health Check” troubleshooting mode, it uploads fine. Grr. I have no idea how a plugin could stop working spontaneously. From one week to the next I know of nothing that changed. An I don’t know of any plugins that are supposed to affect the media library or uploads.
    Ok, well I’m off to see which one it is…
    Thanks!

    EDIT: So I forgot that I did have a plugin called “`Tuxedo Big File Uploads” that “Enables large file uploads in the built-in WordPress media uploader.”
    It worked great for a while, but I guess somehow decided to start screwing things up. Disabled and working fine now.

    *I’ll just have to figure out another way to allow uploads of up to 50MB.
    Thanks again!!

    • This reply was modified 3 years, 3 months ago by DavidWiebe.
    • This reply was modified 3 years, 3 months ago by DavidWiebe.
    Moderator James Huff

    (@macmanx)

    The maximum upload size is controlled at the server-level, not by WordPress. Here are three ways you can increase the upload limit:

    1. If you can edit or override the system php.ini file, increase the maximum file and post sizes. For example, upload_max_filesize = 100M ; and post_max_size = 100M ;

    2. If you cannot edit or override the system php.ini file, add php_value upload_max_filesize 100M and php_value post_max_size 100M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to increase the maximum file and post sizes on your account. Keep in mind that most decent hosting providers allow this, and If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 100MB)

Viewing 3 replies - 1 through 3 (of 3 total)
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