MP3 Loading instead of using player

  • Resolved jaysonvds

    (@jaysonvds)


    4 years ago

    On Safari the player works perfectly, but if we use Google Chrome or Firefox, the player start playing and then redirects to a black screen with the MP3 playing directly the browser. Do you have fix or suggestion as to what might be causing this?

    We are using Elementor builder in WordPress and have inserted the widget and used the widget settings to figure the settings. We have updated to the latest version.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Veda

    (@vedathemes)

    Hi there,

    Thanks for trying Podcast player.

    Your website has a javaScript error. I have attached an image highlighting the error. This error is not associated with Podcast player, but with something else on your website.

    Image : https://imgur.com/ALuMhJt

    Please check and inform if you need more help on this.

    Thanks,

    Plugin Author Veda

    (@vedathemes)

    Hi @jaysonvds,

    I just rechecked your website. Following solution custom CSS should work for you,

    1. Go to WordPress Dashboard > Appearance > Customize
    2. Look for “Additional CSS” tab in the left sidebar.
    3. Copy and paste following CSS in left CSS text field,

    .pod-entry__title a {
    pointer-events: none !important;
}

    4. Click on Update or Publish button at the top of the left sidebar.

    It should resolve the issue. Inform me if more help is required.

    Thanks,

    Thread Starter jaysonvds

    (@jaysonvds)

    Thank You. That appears to be working.
    And I will look into the JS error as well.

    Plugin Author Veda

    (@vedathemes)

    Welcome.

    Inform if any other help is required with Podcast player.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
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