MP says sent but nothing showing up

Hi there @jmdumais,

Thanks for reaching out!

Can you please send me your site’s URL so I could check the status of your account?

Cheers!

https://www.riseupnh.org

Hi there @jmdumais,

Thanks for getting back to us!

I checked the logs and your emails were bounced with this error:

uribl.com reports that domain terrainthefilm.com belongs to a black list

I see that it’s on a blacklist indeed on https://uribl.com/:

Link to image: https://d.pr/i/7yyd4U

You need to remove this URL from your newsletter and re-send it again.

You can also request its delisting on https://uribl.com/.

I hope this clarifies a bit, but please let us know if you have any questions!

Thanks. Is there some way for us to know this kind of issue without having to ask you?

It seems MP should have a notification of failure to send with a code of some kind. The way it is, it says it’s sent, but it is not.

Thanks.

Hi there @jmdumais,

Unfortunately, there are some technical restrictions that are not allowing to show this kind of bounce in the plugin’s UI.

If you have a deliverability issue, you can always contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/

Cheers!