• I’ll try to make this as concise as possible. Basically, I am having a hell of alot of trouble trying to get my admin, or anything, to work after moving all of my files to a new subdomain. I’ve read all of the documentation and other forum threads ad nauseum, and nothing is getting me any closer. Here’s what I did:

    Moving my blog (using the AutofocusPro theme) from one subdomain (dogpawsapproved.com) to another (dogslobber.co). Main domain is themaxwellness.com. My blog had always been operating from a subdomain of that, and I wanted to move it to a different, newly made subdomain.

    -Backed up everything
    – I went into the admin options of my working blog, and changed the site url and home to new url https://www.dogslobber.co
    -Copied all files that were in the original directory to my local machine, then uploaded them to their new home in the dogslobber.co subdomain directory.
    -Tried to open up the admin area in my new domain – Server 500 error received.
    -Looked extensively into what could be happening. Tried troubleshooting tips related to:

    -.htaccess file – reset permissions, renamed it, cleared it, etc.
    -permalinks – reset them to default directly in my database
    -theme or plugin conflicts – turned all plugins off via database, and set theme back to a default (twentyfifteen)

    No luck. Dreaded 500 error forever it seems. Oddly, when I head back to https://www.dogpawsapproved.com, a bastardized version of the blog is still kind of working, which is just beyond me, as I am more than certain that the database is pointing both the home and site url options to https://www.dogslobber.co

    If anyone has any additional tips of something I could have missed, etc. Please let me know!

    Thanks in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter Dogslobber

    (@dogslobber)

    James,

    Thank you for the quick response. I am going to look into this and get back to you. Bluehost is behaving oddly at the moment, and I can’t even get into my Cpanel. GOing to see if I can find the server error messages and get back to you here.

    Max

    Moderator James Huff

    (@macmanx)

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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