• I’m moving my WordPress site from one server to another and am trying to follow this page: https://www.softaculous.com/docs/How_to_Restore_a_Backup_on_a_New_Server

    I created add-on domain in the new server, then copied the backups of the joomla site in the root domain and wordpress site in wp1 folder to Softaculous_Backups. When I come to Backups and Restore the sites do not show.

    2. I then installed Joomla and WordPress in respective folders and checked again and then import backups again, they don’t show again.

    3. Now I backup the new installation and re-re-import the softaculous backups but they still don’t show in Backups and Restore

    Is there no easy way to restore a site via Softaculous. Should I just do it manually.

    The page I need help with: [log in to see the link]

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  • Thread Starter nancedelia

    (@nancedelia)

    Gave up on Softaculous route and tried backing up the old-fashioned way.
    – Brought over compressed backup of the old site and expanded it into the new server after deleting Softaculous installations in those folders.
    – Then updated wp-config file with the new db name and pw created during Softa installation.
    -Then in phpMyAdmin dropped the tables of the Softa database. When importing phpMyadmin sql backup I’m getting the following error:
    SQL query:–
    — Database: oldserver_wpxxx

    CREATE DATABASE IF NOT EXISTS oldeserver_wpxxx DEFAULT CHARACTER SET utf8 COLLATE utf8_general_ci
    MySQL said: Documentation

    #1044 – Access denied for user ‘newserver’@’localhost’ to database ‘oldserver_wpxxx’

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