Moving Paypal Subscriptions From One Site To Another

Hi @brandt530

We have a generic guide available here https://www.paidmembershipspro.com/migrate-from-s2member-to-pmpro/ that walks you through how you can migrate from another platform to Paid Memberships Pro.

The easiest would be to export your current members (make sure you include their most recent subscription and transaction ID) and then import them into PMPro with the same data.

Your subscriptions will remain active in PayPal Express. And while those renewals are processed by the gateway, it’s imperative that each user has a recent Member Order on your site that has the subscription ID and transaction ID – this gives PayPal something to reference, and then record the latest transaction on your site.

Feel free to reach out if you have any other questions.

Thank you Jarryd. I just wanted to double check, I am moving subscribers from one domain using PMPro to a new one using PMPro as well. I’m guessing that the generic example you provided is pretty much the same process?

I was hoping to try a single test account manually (w/o CSV), but in the add user fields I don’t see: level, level ID, start date, fee, etc. Can that only be done via CSV?

Thank you!

Correct, the domain won’t matter as much because everything references a subscription and transaction ID in PayPal – as long as those match up on the new site, and the IPN is updated to point to the new site, you’ll be good to go.

The Add User Fields can be used – but you’ll need to manually create an order after that, associate the order with a user and fill out all the necessary billing info from there.

Be sure to set the enddate or expiration date to ‘never’ as well.

OK, great. I understand. Thank you so much. I just have one last question. I mentioned that I’d like to try migrating a test account manually (it’s a subscription, $1 per day) from the current website to the new one. The purpose is that I’d like to just double check that the membership account information comes up as a logged in subscriber would see it, but I’m guessing I would have to change the PPE IPN to point to the new site first to even see if that data comes up, and at that point I’d be screwing up the subscriptions on the current site?

Thanks so much. You’ve been very helpful!

I would have to change the PPE IPN to point to the new site first to even see if that data comes up, and at that point I’d be screwing up the subscriptions on the current site?

You won’t need to update the IPN until you go live – the IPN is only there to notify the site of new signups and renewals, it won’t keep that one user whose migrated ‘active’.

As long as you export and import with the correct information, that user will be an active member on your site, the IPN will only be needed when it comes time for that user’s subscription to renew.

Because there have not been any recent updates to this topic, we will be changing the status to resolved.

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Hi Jarryd,

I’ve created my spreadsheet to move my subscribers (using PMpro) from my old website domain to my new website domain. The only problem I’m experiencing is when importing to the new website I have a subscription called, “1 DAY FOR $1”. Under Memberships/Settings/Levels on the existing/old website it’s identified under the ID column as “7” and named, “1 DAY FOR $1”.

When I import to the new website, the user is created under users, but it shows up as another level, “All Access – Legacy” even though I recreated the level on the new website with the same name, “1 DAY FOR $1” with a level ID of 7.

On my spreadsheet I have a column, “membership_level” set as 7 and “membership_id” as “1 DAY FOR $1”.

Any thoughts? Thank you!