Moving from self hosted to WordPress.com

  • Hi I’m trying to move our web site from a self-hosted platform to WordPress.com. I use UpdraftPlus on the self hosted side. The automatic importer on the WordPress.com side doesn’t work and the support team suggested that I install and use UpdraftPlus to migrate instead.

    I’ve got UpdraftPlus installed and connected to my Google Drive repository and I am trying to move just my uploads first. That failed.

    I got the logs. It looks like it downloaded several zip files from Google Drive and handled 3 out of 4 successfully. The last few lines of the log look like this…I centered to make the log message more distinct…

    Unpacking backup… (backup_2023-01-20-0658_BeeGuildStaging1_4ddd935c25fb-others.zip, 0 MB)
    Unzip progress: 4 out of 4 files (1.1 KB, advanced-cache.php)
    Move /srv/htdocs/wp-content/mu-plugins -> /srv/htdocs/wp-content/mu-plugins-old: Failed. Destination Directory UID=0, GID=149907215. Effective/real user IDs of the current process: 149907215/149907215. Effective/real group IDs of the current process: 149907215/149907215.
    Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/srv/htdocs/wp-content/mu-plugins)

    Restore failed…

    • Move /srv/htdocs/wp-content/mu-plugins -> /srv/htdocs/wp-content/mu-plugins-old: Failed. Destination Directory UID=0, GID=149907215. Effective/real user IDs of the current process: 149907215/149907215. Effective/real group IDs of the current process: 149907215/149907215.

    this is the link to the log file.

    https://phillybeekeepers.wpcomstaging.com/wp-admin/options-general.php?action=downloadlog&page=updraftplus&updraftplus_backup_nonce=660765ec6da0

    The page I need help with: [log in to see the link]

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  • Thread Starter dharrod

    (@dharrod)

    I was able to do what I wanted to do.

    Instead of using the ‘Restore’ backup from the backup tab I used the Migrate / Clone tab. Towards the bottom there are migration choices. I used ‘Restore an existing backup set onto this site’.

    For each of the next steps there is an option to choose the specific things you want to move. It’s tiny and easy to miss but there.

    I moved the plugins first, deselecting the ones I didn’t want. Then the posts, then the uploads, then the database. For I didn’t deselect any posts or uploads, but many of the tables on the old site were junk created by old plugins and most of them I didn’t move.

    These all succeeded.

    WordPress/Jetpack support told me that doing this would break the site because the database would be overwritten, and it did. I have a paid plan though and they assured me that they would be able to fix it. I’m still waiting on that about 14 hours later, but I expect it will happen.

    Then I can see if it actually worked.

Viewing 1 replies (of 1 total)
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