Moved to new server, graphics won’t show up

  • I have moved a site from WP Engine to Name Cheap and followed the directions I was given exactly. It is the same domain and URL.

    I backed up the DB and uploaded that to the myPHPAdmin with the proper changes to the User/PW in the config.php file.

    All text content is there, it seems.

    I took the backup of the whole site they provided me with and uploaded all the files to the FTP…

    When I tried to load up the site, many graphics for POSTS were missing and all the graphics in the UPLOADS folder will NOT appear in the media panel. There are also links from the WP Engine admin that are no longer needed but not sure how to get rid of those.

    But the worst problem is the media panel.
    I can’t go live and tweak the site until those graphics show up.
    What could be causing the trouble?

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  • Thread Starter webmistressofthedark

    (@webmistressofthedark)

    Aha, I found the original…which includes other problems.

    I tried to move a complicated website over from WP Engine to Name Cheap which is the server I use, using the same domain etc.

    I am positive I successfully uploaded all the files from the backup and imported the DB as all the content (text) is there EXCEPT the images used in the posts and the media files do not show up in the panel. I created a DB with the same name. Media files will NOT show up in the media panel even though they are in the uploads folders. Graphics from the posts are missing even though I looked at the path and went into the folders they were supposedly in and they were missing. I did get a complete backup from WP Engine people so I know I did not miss uploading anything. Are they in the DB? I made sure the uploads folder permissions were all set to 0755. To complicate matters, the former webmaster won’t answer my questions about how he set up another site in another folder which I cannot find, (www.domainname.com/otherdomain/) and was accessed from the menu. I was an admin on the other server but I only made posts with graphics to both sites… did not do much else. The site was so complicated with dozens of plugins, add-ons and other unnecessary stuff and it was just a MESS. Former curator will not even answer questions. I am desperate to help the client as his site was a trove of information since 2013 and he doesn’t want to lose it. The sub-site can be recreated separately. I just want the main site to show the graphics before I start tweaking it and removing the junk.

Viewing 1 replies (of 1 total)
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