• Resolved puregraphx

    (@puregraphx)


    1/ We notice that the VAT number is added above the Invoice/Shipping Addresses on the New Order mail for Admin.
    Is there a way to show it inside the Billing Address or if not, below the Billing/Shipping addresses?

    2/ Can the VAT field in that same Email be hidden when empty? It looks rather silly when empty
    https://prnt.sc/vj4f5f

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Diego

    (@daigo75)

    As described to another user, a couple of days ago, the EU VAT Assistant adds the VAT number to customer’s billing address. Here’s an exmample of how it’s displayed, out of the box, on the New Order email sent to shop owners and administrators: https://prnt.sc/vjjsxt. If the VAT number is not set, that line is not displayed in the billing address.

    The VAT number displayed above the addresses doesn’t come from the EU VAT Assistant. Perhaps your site is using a custom template, or some custom code, to display it. We would suggest to check where such code could be located (e.g. in the theme, or some plugin), as that’s the element that will have to be modified to remove the field from current position, above the addresses.

    Thread Starter puregraphx

    (@puregraphx)

    Seems like that VAT number was displayed by the Multiple Customer Addresses plugin and indeed not by your VAT plugin.
    Thank you for clearing this up! Much appreciated.

    Plugin Author Diego

    (@daigo75)

    Thanks for your feedback. I’m glad that you found the solution you were looking for. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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