Most the pages aren’t working

By changing all my menu items to custom links, it appears to get around the problem. However, I would like to know what other options there are to make the menu items created by your plugin to work

Hi there, thank you for reaching out to Paid Memberships Pro.

Those menus are all handled by WordPress core, we just create the page and add a shortcode to it.

What sort of behaviour did you experience and with which pages?

Certain pages will redirect you away from them and send you to the Membership Account page when accessing them directly or if you don’t hold a membership level.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

hi, your plugin generates menu links for the pages you generate, but most of them don’t work and just take you to the homepage instead. Membership levels, membership check out, blog, log in, membership confirmation, and your profile all don’t work as they should

If you have the setting enabled in your menu that enables all new pages to be added to the menu (WP core setting) then all of those pages will be added to the menu automatically.

This behaviour isn’t normal though and not something I have been able to replicate, nor have we had any other reports of this from other users – so I’m afraid this is specific to your site.

Please send me Site Health information to your site as well as a screenshot of the edit screen of the Membership Levels page. Please also include the ‘Require Membership’ metabox in that screenshot.

Your Site Health contains details about your WordPress and PMPro setup which can help us quickly pinpoint possible conflicts or problems that could cause the issue you’re currently experiencing.

Please follow the steps below to retrieve your Site Health Info in the WordPress admin and reply back to us when the details have been added:

1. Navigate to Tools > Site Health in the WordPress admin.
2. Click on the “Info” tab.
3. Click the button to “Copy site info to clipboard”.

The entire output of your Site Health is now copied to your clipboard. You can then paste it into a reply here.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

Hi, my previous issue has been resolved.

However, my Blog menu link takes you to a ‘Not Found’ page when visited by someone without a membership rather than displaying the excerpt with the featured image for the post that are paid for content, and the posts of the free content.

All mention of any posts disappears from my ‘Recent Posts’ section in my menu sidebar.

What have I done wrong now or how do I get all these things to appear?

Please navigate to Memberships > Settings > Advanced and set the ‘Filter Archives’ to ‘No’ and let me know if the issue persists?

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro

Hi, doing that and flushing my site cache seems to have resolved that issue. I guess I misunderstood that setting. That’s dyslexia for you

Now I have another problem. I have a totally of three posts on my membership subdomain, one is meant to be readable regardless of having a membership or not.

Although this post has no membership restrictions set, unlike the other two posts that are restricted to being members only, it’s showing up in my blog feed as a member only post, when it shouldn’t be. Where have I gone wrong this time?

I’m glad that’s working as expected for you. May I ask you to start a new topic for each question to ensure that we can provide the best support possible.

Thank you for your patience and understanding.

Kind Regards,
Jarryd
Support Manager at Paid Memberships Pro