• Sorry, it’s me again with another issue!

    The “Most Recent” checkbox doesn’t seem to do anything. I am constantly getting only the “Most Popular” images returned.

    My plugin defaults to “Most Recent”, but when I tap on “Most Popular” it loads the same images. Then does nothing when I try and load “Most Recent”

    Is this a known issue or something specific to me again?

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Getty Images

    (@getty-images)

    @dfc005 – You’re correct. Looks like a bug that slipped through our testing. We’ll have a developer take a look and get that fixed asap. I’ll drop you a note here when the update is available. Thank you for reaching out about this. Sorry for the inconvenience.

    Thread Starter DFC005

    (@dfc005)

    As always, thanks for the quick reply. Your plugin saves me a HUGE amount of time so more than happy to give feedback when I can.

    Plugin Author Getty Images

    (@getty-images)

    Hi @dfc005 – Hoping to have a fix out tomorrow for the bug you’ve reported. I’ll keep you posted.

    Plugin Author Getty Images

    (@getty-images)

    @dfc005 – We just released a new version of the plugin that should solve the search filter issue you reported. Thanks again for reaching out and for your support. If you have any other feedback about the plugin please don’t hesitate to reach out. Have a great weekend!

    Thread Starter DFC005

    (@dfc005)

    Hi guys! I’ve installed the update but still seem to have issues. I’m checking most recent and getting images from 2016 appearing first.

    If I put “2017” into the search field then I’m getting newer images appear. Any ideas?

    Plugin Author Getty Images

    (@getty-images)

    @dfc005 – in Friday’s release, we removed the “most recent” filter and replaced it with “newest”. That one is working as expected. If you’re still seeing “most recent” please try clearing cache and logging back in. Let me know if that does the trick.

    Plugin Author Getty Images

    (@getty-images)

    @dfc005 – in Friday’s release, we removed the “most recent” filter and replaced it with “newest”. That one is working as expected. If you’re still seeing “most recent” please try clearing cache and logging back in. Let me know if that does the trick.

    Thread Starter DFC005

    (@dfc005)

    I have the “Newest” filter but it’s still not working.

    Switching between “Newest” and “Oldest” gives the same set of images. I’ve tried clearing cookies and browser history.

    I’ve checked out the Console log and it seems to always send a sort_order of “best_match” despite clicking on the other options.

    Thread Starter DFC005

    (@dfc005)

    Here is the console log where “Newest” was the default value and I then changed it to “Best Match”. As you can see, in this example, it seems to be stuck using “Most Popular”

    [API] endpoint: /v3/search/images/editorial params: Objectembed_content_only: undefinedexclude_nudity: truefields: "id, title, caption, date_created, asset_family, artist, collection_name, comp, thumb"graphical_styles: "photography,illustration"orientations: "Horizontal,Vertical"page: 1page_size: 50phrase: "mitchell moses"product_types: "editorialsubscription,editorialsubscription,editorialsubscription,editorialsubscription,editorialsubscription"sort_order: "most_popular"__proto__: Object method: GET payload:  undefined
    getty-models-2-5.js?ver=2.5.1:1 [API] endpoint: /v3/search/images/editorial params: Object {phrase: "mitchell moses", fields: "id, title, caption, date_created, asset_family, artist, collection_name, comp, thumb", page_size: 50, page: 1, sort_order: "most_popular"…}embed_content_only: undefinedexclude_nudity: truefields: "id, title, caption, date_created, asset_family, artist, collection_name, comp, thumb"graphical_styles: "photography,illustration"orientations: "Horizontal,Vertical"page: 1page_size: 50phrase: "mitchell moses"product_types: "editorialsubscription,editorialsubscription,editorialsubscription,editorialsubscription,editorialsubscription"sort_order: "most_popular"__proto__: Object method: GET payload:  undefined
    Plugin Author Getty Images

    (@getty-images)

    @dfc005 – we’ve updated the plugin again today. Please take a look and let us know if we’re all squared away on search filters now. Sorry there was so much back and forth this week about this. We appreciate your help!

    Thread Starter DFC005

    (@dfc005)

    That looks to have solved the issues!

    And no need to apologise. More than happy to help out, this plugin literally saves me hours and hours a week in finding my Getty images.

    Thank you!

    Thread Starter DFC005

    (@dfc005)

    Hi guys, sorry to resurrect an old thread but the latest version (3.0.0) seems to have the same or similar issue where the “Newest” flag either doesn’t work or is ignored.

    The latest images for a particular search are not at the top of the list. Does any one else find this?

    PS: Love the update though, looks great.

    Plugin Author Getty Images

    (@getty-images)

    Hi @dfc005 – We’ll take a look and drop you a note when we have a fix or if there are any questions. Thanks!

    Plugin Author Getty Images

    (@getty-images)

    @dfc005,
    The dev team has taken a look at the issue you reported but aren’t able to reproduce it. Any chance you can pass along the console log like you did last time you were seeing the issue?
    Thanks for all the help!
    -Karissa

    Thread Starter DFC005

    (@dfc005)

    Hi Karissa!

    Sure, I can do that. Here’s an example for you! I searched for “korbin sims round 25”.

    This is the request URL…

    https://api.gettyimages.com/v3/search/images/editorial?phrase=korbin+sims+round+25&fields=id%2C+title%2C+caption%2C+date_created%2C+asset_family%2C+artist%2C+collection_name%2C+comp%2C+thumb%2C+max_dimensions&page_size=50&page=1&sort_order=newest&exclude_nudity=false&graphical_styles=photography%2Cillustration&orientations=Horizontal%2CVertical&product_types=editorialsubscription%2Ceditorialsubscription%2Ceditorialsubscription%2Ceditorialsubscription%2Ceditorialsubscription

    The last image is actually the newest but if I look at the order of the other images, they don’t seem to be in any precise discernable order at all.

    In fact, if I change to Best Match, Oldest or Most Popular for this particular search, the images returned are always the same and in the same order.

Viewing 15 replies - 1 through 15 (of 16 total)
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