• Resolved heroplayz

    (@heroplayz)


    Most of Images which are of subdomain https://cdn.hero2tech.com/assets/images/image…. on my WP site https://www.hero2tech.com when on i0.wp.com/cdn.hero2tech.com…., give 400 error. Okay, I was gonna accept that it is because those images are on other domain. But, some images of subdomain are even on i0.wp.com/cdn.hero2tech.com… and are even accessible. So, why most are returning error 400? Please help me. Sample of one page where problem is in Page I need help with. It is also on other pages using cdn.

    • This topic was modified 6 months, 1 week ago by heroplayz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ajay Kumar Jain (a11n)

    (@akumarjain)

    Hi @heroplayz, your site is showing an under maintenance page. Please let us know when the site is publicly accessible so that we can troubleshoot the issue.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey there, @heroplayz,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter heroplayz

    (@heroplayz)

    are you guys here? I need some help

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @heroplayz,

    Yes, we’re still here: )

    Can you please share sample URLs for the issue you described in your initial post?

    In the meantime, I see from our records that your site’s Jetpack connection is broken. For optimal functionality, I would encourage you to address that connection issue before we proceed with further troubleshooting.

    The issue is that we cannot access your site’s XML-RPC file:

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    • XML-RPC server accepts POST requests only.

    You can see a working example here:

    Since your site returns a 404 error for this page, I would recommend that you check the following:

    • Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall” button.
    • Do you use any security plugins that may block access to this file? If so, could you try to disable them? You might also want to check your site’s .htaccess file for any rules that might be blocking access to the xmlrpc.php file.
    • Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Once we are able to access your site’s xmlrpc.php file, please try to reconnect your site:

    Looking forward to your reply!

Viewing 4 replies - 1 through 4 (of 4 total)
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