More than one slider not working

  • I’m using the slider in Himalays theme (free version). When I select more than one slider the slider is not working anymore. The “read more” button is not working as well in that situation. With only one slider everything is fine, so now only one slider is active.
    How can this issue be fixed?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hi @klankentapper,

    Thanks for reaching us,

    I just checked on my local setup and the slider is working fine. While adding more number of sliders they are sliding on the homepage. I suspect one of the plugins you’re using might be causing the problem, so please try deactivating all the plugins one by one and check if the problem resolves.

    Let me know if this helps you or not and I will be back.

    Regards

    Thread Starter klankentapper

    (@klankentapper)

    Hi Barsha,
    Thanks for the suggestion. It looks like LiteSpeed is the plugin that breaks the sliders. Do you know how to exclude the sliders from LiteSpeed? At least, I think that’s the solution to let it work including LiteSpeed.
    Regards,
    Emile

    Thread Starter klankentapper

    (@klankentapper)

    Hi Barsha,
    I fixed the LiteSpeed problem, so the sliders are working again. Only one little problem is left. When I push the “Read more” button it doesn’t work. If you hover the button, you can see the right link, but when you push the button it doesn’t jump to that page. It stays on the slider. When I deactivate all plugins I used it doesn’t work as well.
    Can you please help?
    Regards,
    Emile

    Hi @klankentapper,

    Thanks for reaching us,

    I just checked your site and found that the Read More button is working fine on your end. For your confirmation, please check the screen-recording here: https://www.awesomescreenshot.com/video/11882541?key=41b9b167a8fc39a55cf7adf88f8fa9eb

    If you are still getting an issue on your end, please let me know with a clear screenshot and I will be back.

    Regards

    Thread Starter klankentapper

    (@klankentapper)

    Hi @barsha04 ,
    Thanks for testing. Glad that it’s working for you! On my browser it still isn’t working. See screen-recording:
    https://www.awesomescreenshot.com/video/11882678?key=2ffe1bdcb3b00914108633d100546f59
    Hope you can help!
    Regards

    Hi @klankentapper,

    Thanks for the screen recording,

    Can you please clear the browser cache and check if it helps you or not? Let me know the updates after clearing the browser cache and I will be back.

    Regards

    Thread Starter klankentapper

    (@klankentapper)

    Hi @barsha04,
    Sorry for the late response. It’s still not working. I used different browsers / incognitowindow. Nothing helps. So can you please check what’s going wrong?
    Regards

    Hi @klankentapper,

    Thanks for the update,

    Can you please contact us via the live chat support here: https://themegrill.com/ so that we can discuss further and fix the issue within the theme. Do mention the conversation here in the chat and we will get back to you.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)
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