More than a week my support ticket is not attended

  • We purchased WCFM ultimate plugin. I submitted a support ticket on February 11th. Their website showing all support tickets until February 13th is attended. Then what happened to our February 11th one? Just leaving it unnoticed? This is the case with every support tickets we created so far.
    I really feel disappointed by purchasing their plugin. Total waste of time and money and on top of that leaving us frustrated.

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  • Just the same case! Did you finally get support?
    We are waiting for a response since February 19th (today is March 12th).

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