More Jetpack Stats lost

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    With Jetpack, your stats information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats were lost.

    That’s what happened on your site; it previously used a different site URL, passion.philustration.com.

    I have fixed the issue, and you should be able to get your Stats and Subscribers back by going to the Jetpack menu in your dashboard, and disconnecting / reconnecting to WordPress.com.

    Thank you.

    Thread Starter PassionCpl

    (@passioncpl)

    Fantastic, that worked perfectly. Thank you so much!

    Thread Starter PassionCpl

    (@passioncpl)

    One last related question – it’s showing the stats from before the break, but none for today. Will that refresh itself by tomorrow?

    Thread Starter PassionCpl

    (@passioncpl)

    Never mind, it’s starting to update now. Thanks once again, it’s very much appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
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