Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author kevinhaig

    (@kevinhaig)

    It is likely a conflict with another plugin.

    Have you recently installed a new plugin or updated a plugin?

    A standard troubleshooting technique is to de-actvate (Do Not Delete) all your plugins except testimonial Basics. Then test testimonial basics. If it works re-activate each plugin one at a time checking testimonial each time until you find the plugin that is causing the problem.

    Once you find the plugin let me know and I will take a look at it.

    Thread Starter websitevala

    (@websitevala)

    Hello,
    Thanks for the quick answer
    i already try this option but can’t get result
    i deactivate all plugin and check it only Testimonial Basics
    but not working

    Please help

    Thanks
    WebsiteVala

    Plugin Author kevinhaig

    (@kevinhaig)

    I took a look at your source code, and it looks like you are loading an old version of jQuery. I don’t think this version is compatible with Testimonial Basics.

    <script src="https://ajax.googleapis.com/ajax/libs/jquery/1.4.1/jquery.min.js?ver=3.5.1" type="text/javascript">

    You should only load the jQuery file that comes with WordPress

    Also I have been trying to find the “Gypsy” theme you are using, is it an old www.remarpro.com theme?

Viewing 3 replies - 1 through 3 (of 3 total)
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