“more info” button not working

  • Resolved sabinevanerp

    (@sabinevanerp)


    2 years, 9 months ago

    Hello, can you please give me advise how to resolve my problem?
    On my events page https://eenzaamheidalkmaar.nl/events/ the button “info” does not work. It’s loading the same page.
    I disabled all the plugins, checked the permalink settings (post).
    The link in the titel does works normal. So it’s only the button that does not work!

    

Home URL
https://eenzaamheidalkmaar.nl
Site URL
https://eenzaamheidalkmaar.nl
Site Language
nl_NL
Character Set
UTF-8
Name
De redactie

Install keys
-
WordPress version
5.9
Permalink Structure
https://eenzaamheidalkmaar.nl/%postname%/
Your homepage displays
layout
Homepage page ID
-
PHP version
7.4.27
PHP
max_execution_time = 120
memory_limit = 768M
upload_max_filesize = 256M
post_max_size = 256M
display_errors = 1
log_errors = 1
Server
Apache
SAPI
apache2handler
Plugins
Divi-evenementenkalender version 2.2.6 by Pee-Aye Creatief (https://peeayecreative.com)
GA Google Analytics version 20220124 by Jeff Starr (https://plugin-planet.com/)
SiteGround Optimizer version 7.0.2 by SiteGround (https://www.siteground.com)
SiteGround Security version 1.1.3 by SiteGround (https://www.siteground.com)
The Events Calendar version 5.13.0 by The Events Calendar (https://evnt.is/1x)
Yoast SEO version 18.1 by Team Yoast (https://yoa.st/1uk)
Network Plugins
-
MU Plugins
-
Theme
Extra
Multisite
-
Views V2 Status
Ingeschakeld
Settings
did_init = 1
tribeEventsTemplate =
tribeEnableViews =
Array
(
    [0] => list
    [1] => month
    [2] => day
)
viewOption = list
schema-version = 5.13.0
recurring_events_are_hidden = hidden
previous_ecp_versions =
Array
(
    [0] => 0
    [1] => 5.4.0.2
)
latest_ecp_version = 5.13.0
views_v2_enabled = 1
postsPerPage = 12
monthEventAmount = 3
last-update-message-the-events-calendar = 5.13.0
donate-link =
toggle_blocks_editor =
toggle_blocks_editor_hidden_field =
showComments =
disable_metabox_custom_fields = 1
showEventsInMainLoop =
eventsSlug = events
singleEventSlug = event
multiDayCutoff = 00:00
defaultCurrencySymbol = €
reverseCurrencyPosition =
trash-past-events =
delete-past-events = 1
embedGoogleMaps = 1
embedGoogleMapsZoom = 10
debugEvents =
tribe_events_timezone_mode = event
tribe_events_timezones_show_zone =
google_maps_js_api_key = AIza###############################7IOU
earliest_date = 2022-03-16 15:00:00
earliest_date_markers =
Array
(
    [0] => 232238
)
latest_date = 2022-04-07 14:00:00
latest_date_markers =
Array
(
    [0] => 232362
)
WP Timezone
Europe/Amsterdam
WP GMT Offset
1
Default PHP Timezone
UTC
WP Date Format
d/m/Y
WP Time Format
H:i
Week Starts On
1
Common Library Dir
/home/customer/www/eenzaamheidalkmaar.nl/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe
Common Library Version
4.14.12
    • This topic was modified 2 years, 9 months ago by sabinevanerp.
    • This topic was modified 2 years, 9 months ago by Yui. Reason: formatting

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi there,

    Thanks for reaching out.

    Seems like some extensive customization were done on your site to our plugins. That may be what’s affecting things.

    Have you tried switching to any of the default WordPress themes to see if you still encounter the issue you mentioned?

    Best regards,

    Marho

    Thread Starter sabinevanerp

    (@sabinevanerp)

    Yes indeed, Divi Events Calendar is based upon your plugin. The button is part of their customization. I will ask them support.
    Thanks

    Hi there,

    Thanks for the update! Since it sounds like a third-party vendor is responsible for the button at issue, we’ll go ahead and mark this topic as resolved.

    If you have any other questions about The Events Calendar, feel free to open a new topic here and we’ll take a look.

    Best regards,
    Leland

Viewing 3 replies - 1 through 3 (of 3 total)
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