Hi @michelev , there must have been some mistake.
If you look at our reviews, most of our 5 star ratings are due to quality support. If you have reached us for support or opened a thread here, you should get a prompt response.
So I believe there is some sort of a misunderstanding.
Nevertheless, we are willing to try and sort out your issue ASAP, so it’s our humble request to give our plugin another chance.
I would really appreciate it if you could let us know exactly what issue you faced. You may reply here or maybe open a support thread with your query and let us try to assist you with a solution.
If you give us a chance, we can assure you that you will get quality support. It’s our best trait.
I am really looking forward to working with you and help you get the solution you need with our plugin.
Do let us know. Thanks.
