Money wasted – Paid for Media Cleaner Pro, can not get the product

  • Resolved vytenisg

    (@vytenisg)


    6 years, 6 months ago

    Paid for Media Cleaner Pro, created account on meowapps.com, but can not login, nor get the product that i bought.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jordy Meow

    (@tigroumeow)

    Hi,

    First, your money can’t be wasted, you can be refunded whatever the reason is.

    Second, when you buy the product, you get an e-mail and you can download the product. Nobody got any troubles with it yet, so maybe it’s in your SPAM, or something else has happened, anyway, I noticed you contacted me 15mn ago via the Support Page so I will reply to you.

    Anyway, you do not need to worries ?? Cheers.

    Thread Starter vytenisg

    (@vytenisg)

    Well, thanks for this answer. I tried to contact you earlier: see the email below, but without success. The problem is – I paid for the product, created the account on your website, but can not neither login nor get the product. No notification received to my email account. What should I do?

    Vytenis

    ———————————————————-
    From: [email protected] [mailto:[email protected]]
    Sent: 03 June 2018 22:48
    To: [email protected]
    Subject: Thanks for contacting Meow Apps!

    Hi,

    We’ve received your form.

    Thank you,
    Jordy.
    f9ae9fed996ab9f1043f3b396e948a21
    unsubscribe

    Plugin Author Jordy Meow

    (@tigroumeow)

    Sorry, I only check my emails every one hour, so I didn’t notice yours (as it was only 20 minutes ago). But I have replied to you now, please check.

    I am not using Typeform anymore, so I am not sure what to say about the message above, but I will check. If there are links to this form, I should update them. The only right way to contact me is through meowapps.com/support ??

Viewing 3 replies - 1 through 3 (of 3 total)
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