Mollie payment options not appear on Payment Methods

  • Resolved bimmotiva

    (@bimmotiva)


    2 years, 2 months ago

    I installed mollie plugin to woocommerce.

    • I have a mollie account all ok
    • I activated and deactivated the plugin several times but Mollie setting and mollie payment options did not appear on WooCommerce Payment Methods.
    • There is nothing in Log file.

    WordPress 6.1.1 , Mollie Plugin 7.3.4, Woocommerce 7.3.0

    All other payment plugins coinbase, adyen, stripe working successfully except Mollie.

    Any Idea?

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.

    Did you already check your Mollie profile and checked if any payment methods are enabled in their Mollie profile?
    This would be my first guess on this issue. You can check the Mollie site under your account under: Mollie Dashboard, Settings > Website Profiles > Payment methods

    Let me know if that helped.

    Kind regards,
    Joost

    Same issue here on multiple shops

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @bimmotiva and @jurgen8500

    We did not hear from you what you are seeing after performing the advised activity? If you don’t want to share your finding on this public forum, you can also raise a private ticket, following these instructions.

    Please let us know what you are seeing and if you still require support.

    Kind regards,
    Joost

    Thread Starter bimmotiva

    (@bimmotiva)

    I checked all payment methods selected still same.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @bimmotiva

    I am not sure if we understand the situation correctly. Are you missing these payment methods in the front- or backend?

    If this is in the frontend, then the issue can be caused by something like the currency that is being used. When you are using an unsupported currency like GBP, most of the Mollie payment methods would not appear on the Checkout page.

    It might be best to open a private ticket with our support team, so we can easily gather details for investigating this issue. You can find the instruction for this here: https://mollie.inpsyde.com/docs/request-support/

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

    Hi @joostvandevijver,

    I did turn on all payment methods that are relevant to my shop in our Mollie dashboard, however, SEPA incasso does not activate although I tried to turn it on / off several times. I also hit “vernieuwen” within mollie plugin for woocommerce in the settings. https://share.getcloudapp.com/NQuWOAZz

    Any idea what is wrong? I asked Mollie and they told us to inquire here. Also FYI, we currently installed wpswings subscription plugin.

    Thanks.


Viewing 7 replies - 1 through 7 (of 7 total)
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