Mollie Payment

Hi @mcp2019,

We haven’t investigated this in detail yet, but as far as I am aware, the Elementor Pro plugin appears to potentially modify with the redirect URL that WooCommerce passes to Mollie.
The cause of this issue probably must be resolved in the Elementor Pro plugin, but please share with us a copy of your WooCommerce system report, so we can better understand the site setup. You can share the report here in the forums or privately with us from here: https://mollie.inpsyde.com/docs/request-support/
When sending a private message, please include a link to this thread.
Thanks!

Kind regards,
Niklas

Hi Niklas,

Thank you for your feedback.

The issue has been solved with Elementor’s help, although another issue surfaced after this which is probably related to each other.

First off, the initial issue was solved by setting a default Woocommerce default shop page “Purchase Summary”. There hadn’t been a page set as a default Purchase Summary yet. As soon as a page was selected as the default Purchase Summary page, the checkout page proceeded to the (test) payment area of Mollie without a problem. However, the default page didn’t have to stay selected as when unselecting it again as the default Purchase Summary page, the payment system still works.

Somehow, by selecting a page as the default Purchase Summary page triggered something that made proceeding to the payment system work again.

The new issue that I’ve submitted to Elementor support is probably related to this first issue. I’ve set up a Thank You page with Elementor. On this page, I used a “Purchase Summary widget”, which is a widget to display the order information after an order is placed and paid for.

After the first issue was solved, the Purchase Summary widget was no longer showing the order information on the Thank You page. Where the widget would normally show the order information, it’s just blank now.

I’m now waiting for Elementor’s reply.

This issue with the “Purchase Summary Widget” not displaying information on the Thank You page is solved.

I guess that after selecting a default page for Purchase Summary (that solved the first issue), the previous order information on the Thank You Page disappeared.

So I tried to edit the Thank You page with Elementor Editor but I wasn’t able to access the Editor for this page anymore. After some testing from Elementor support they found it was caused by the Child Theme which I had to go over to find the culprit.

After some futher testing I found a redirect snippet in functions.php that I’ve forgotten all about. This snippet redirects the customer to a custom thank you page after checkout. But with this snippet active, and the Purchase Summary Widget also active on the Thank You Page, redirection to the thank you page doesn’t work properly.

After removing this snippet everything worked fine again. I was able to access Elementor Editor again and the Purchase Summary widget displayed the order information on the Thank You Page again.

• This reply was modified 1 year, 11 months ago by may.

Hi @mcp2019,

Thanks for sharing your findings.
We have seen a few reports about the original behavior with the return URL and will point other affected users towards the Elementor Purchase Summary.

Also, glad to hear you could figure out this redirect issue.

The Mollie plugin receives certain values directly from WooCommerce (like the return URL) and when the relevant data is filtered with a plugin or custom function and not returned as expected, strange problems can arise with the payment process.
The best way to isolate the cause for eventual code conflicts is usually by performing a complete conflict test : How to test for conflicts

Please do not hesitate to reach out if any other questions come up. Thanks!

Kind regards,
Niklas