Mollie Overboeking method not working in checkout

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Femi

    (@femiyb)

    Hello @demian85

    Please check that this payment option has not been restricted to specific countries.

    You will find this option when you edit the payment option > “Sales countries”

    https://prnt.sc/W9DS34ZoIBxt

    Regards,
    Femi

    Thread Starter Demian

    (@demian85)

    Hi @femiyb

    Sorry to mention this initially, this was the first thing I checked, because it looks like indeed, but this is not the case.

    Plugin Support Femi

    (@femiyb)

    Hello @demian85

    Thanks for confirming that. I tested and could not reproduce this on my side. In that case, you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?Mollie Payments for WooCommerce to see if the behavior persists.

    Here’s a guide that explains the steps in more detail: How to test for conflicts
    Please let us know how this works out for you.

    Regards,
    Femi.

    Thread Starter Demian

    (@demian85)

    I went to a default theme Storefront and it doesn’t seem to work there. However, it is an Ajax call created by Mollie (it does a validity check) and removes the method. Theme says that I should contact you, it’s a woocommerce theme.

    Plugin Support Femi

    (@femiyb)

    Hello @demian85

    It seems like the issue you’re encountering with the Mollie Overboeking payment method disappearing after Ajax reload might be related to the expiry time configuration for Bank Transfers. Adjusting or removing the expiry setting can resolve the issue.

    Here’s what you can try:

    1. Check if there’s an expiry time set for the Bank Transfer method.
    2. If there is, try removing it and see if that helps.

    Let me know if this works or if you need further assistance!

    Regards,
    Femi.

    Thread Starter Demian

    (@demian85)

    Hi @femiyb

    Yes, this seems to be the problem. We set a different day count for Expiry Time. Isn’t this a bug?

    Regards,
    Demian

    Plugin Support Femi

    (@femiyb)

    Hello @demian85

    I’m glad to learn that helped.

    We have an open issue for this and our developers will look into it.

    Regards,
    Femi.

    Thread Starter Demian

    (@demian85)

    Hello @femiyb do you have a GIT link where I can follow this?

    Plugin Support Femi

    (@femiyb)

    Hi @demian85

    This issue was opened in our internal project managment board for our developers to work on.
    I will let you know as soon as there is an update on this issue.

    Regards,
    Femi.

Viewing 9 replies - 1 through 9 (of 9 total)
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