Mollie payment is not showing

  • Resolved pranay003

    (@pranay003)


    3 years, 2 months ago

    I have added this plugin and also added the API key for the Mollie. After that I have enabled the Mollie Credit Card option. But in the checkout page there is no Mollie payment gateway. Can you please check and let me know what’s the issue?

    {credentials removed by moderator}

    • This topic was modified 3 years, 2 months ago by pranay003.
    • This topic was modified 3 years, 2 months ago by pranay003.
    • This topic was modified 3 years, 2 months ago by Yui.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter pranay003

    (@pranay003)

    Hi,
    Those credentials are not my wordpress backend. That was user login credentials. Without user logged in you can’t visit the site. Anyways can you please help on Mollie payment issue?

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @pranay003,

    Please do not post access credentials on this forum.

    Is the Credit Card option also enabled in your Mollie dashboard?
    Can you please try disabling all other plugins except for WooCommerce and Mollie to see if the behavior persists?
    To better judge what could be causing this, we’d be interested in a copy of your WooCommerce system report.

    The system report can be accessed from here:
    WooCommerce > Status > Get system report > Copy for support

    You can share it either here in the forums or privately with us from here:
    https://mollie.inpsyde.com/docs/request-support/

    Thanks!

    Kind regards,
    Niklas

    Thread Starter pranay003

    (@pranay003)

    Hello there,
    I have checked it is not showing in my end. Can you please look into this again?

    Thanks,
    Pranay

    Same here. No mollie payment method appears on checkout page.

    If you use “Woocommerce Blocks” plugin.
    Currently, Woocommerce Blocks is not yet supported by the Mollie plugin.

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    @pranay003 The issue was previously caused by WPML, but we have checked your site again and it looks to be working fine for all languages now. Please let us know in your support ticket if any questions remain.

    @brynzovskii Please create a new thread if you encounter a similar issue because it is likely not related to this one.
    Thanks!
    As @cem11 mentioned WooCommerce Blocks is not yet supported by Mollie, but we are working on this feature and are looking to start our tests next month.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    It turned out that the gateways were hidden in this case because of an incompatible currency.
    Most of the Mollie payment methods only support Euro as a currency and will be hidden when any other currency is used for the payment: https://docs.mollie.com/payments/multicurrency

    Since all appears to be working well on the original site, I will set this thread to resolved. If any questions remain, please get back to us within the internal support tickets. Or if anyone encounters a similar problem then please create a separate thread. Thanks!

    Kind regards,
    Niklas

Viewing 7 replies - 1 through 7 (of 7 total)
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