Modify order email

Hi @greyowl

I need to add a comma between customers’ first and last names (for names like ‘Mi Zan Mar Tong Herzminek’) to the new order email.

To add a comma between customers’ first and last names, you would need to modify the email template files. These are located in the WooCommerce plugin directory, under /templates/emails/. However, please note that any changes you make directly to the plugin files will be lost when you update WooCommerce. More info: https://woocommerce.com/document/template-structure/

Alternatively, you can use Email Customizer for WooCommerce or Email Customizer Pro to customise those emails visually.

I need to add additional fields collected through Checkout Field Editor for WooCommerce (Pro) plugin to the new order email.

This is a third-party plugin, and we don’t provide help & support for 3rd-party plugins or themes as they’re outside our support scope. It would be best to reach out to the plugin developer for further assistance.

I hope this helps! If you have any other questions, feel free to ask.

Thanks. I have now installed YayMail WooCommerce Email Customizer (Pro) and am struggling to learn how to use it…
I’m also in contact with the plugin developer for Checkout Field Editor for WooCommerce (Pro), where I have an open issue.

Hey, @greyowl!

I have now installed YayMail WooCommerce Email Customizer (Pro) and am struggling to learn how to use it…

Since this is a paid extension, to ensure that we can assist you further, could you please create a new ticket on our support page and include the forum thread link? This will allow our team to review your specific issue and provide you with the best possible solution. You can do this by going to WooCommerce.com > MY profile > Support

Have a wonderful day!

Hi @greyowl

We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

If you have further questions, please feel free to open a new topic.

Thanks!