Modify configuration within WP

  • Hello, I was wondering if there was a way to modify the configuration submitted by the customer within WordPress (WooCommerce) after it has been ordered? This would be incredibly useful to be able to click a link and edit and save the configuration directly from the dashboard. I use this plugin a lot for quoting and customers often make changes to their configuration after having submitted the form. Currently, my only option is to redo everything every time a customer makes a change.

    Thank you.

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  • Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    This isn’t currently possible, though it is something which is on my todo list.

    Currently, my only option is to redo everything every time a customer makes a change.

    Do you mean that you start the configuration from scratch to recreate what the customer selected?

    I believe you should be able to “view the configuration” from the order, and make changes from there. It doesn’t currently allow editing the order, but it at least should load the configuration done by the customer.

    Marc

    Thread Starter kelseyduerksen

    (@kelseyduerksen)

    Thanks for the reply.

    That’s correct, I can click on that “view configuration” link and resubmit the form. The problem with that is is that it makes a new order and if there are multiple products in one order but only one of them needs to be adjusted I have to redo all of them in order have all of the correctly configured products in one place. It’s a bit tedious and can lead to mistakes.

    I’m glad to hear that it’s on your todo list – hopefully you can add this function in the near future!

Viewing 2 replies - 1 through 2 (of 2 total)
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