Modification tracking informations email

  • Resolved neljaabaya

    (@neljaabaya)


    3 months, 3 weeks ago

    Hello,

    I use the Advanced Shipment Tracking for WooCommerce plugin to track order shipments. When I change the status of an order to “in progress”, an email is sent to the customer and a field containing the package tracking information is present in the email. I’d like to translate the title “tracking information”, but I can’t see where this title and this field come from to be able to translate it.

    Screenshot : https://snipboard.io/2uh0yc.jpg

    Can you help me?

    Thanks in advance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @neljaabaya,

    To change the “Tracking Information” text in the tracking widget, navigate to WooCommerce > Shipment Tracking > Settings. Open the “Order Statuses & Notifications” panel and click on the settings icon. In the customizer, open the Tracking Widget panel. From here, you can change the “Tracking Information” text to your desired translation.

    Best regards,
    Gaurav

    Thread Starter neljaabaya

    (@neljaabaya)

    Hello @gaurav1092,

    Thank you for your answer.

    I’ve tried what you suggested but I’m getting this error message (see screenshot).

    https://snipboard.io/mZoL9f.jpg

    Can you help me?

    Thank you

    • This reply was modified 3 months, 3 weeks ago by neljaabaya.
    Plugin Author gaurav1092

    (@gaurav1092)

    Hi @neljaabaya,

    To resolve this issue, please select an actual order from the dropdown in the header instead of the Mockup order. This should allow the customizer to load properly.

    If you continue to experience issues, please let me know, and we can further investigate.

    Best regards,
    Gaurav

    Thread Starter neljaabaya

    (@neljaabaya)

    Hello @gaurav1092

    Thank you for your answer. It’s working now.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
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