Mod Security 404 error

  • Resolved riccardoleone

    (@riccardoleone)


    2 years, 8 months ago

    Hi good morning,
    I would like to use Connections Business Directory Plugin for a directory project with some pro extensions, but first of all I need to sort out a spefic error before buying any pro extension.

    The Plugin triggers a mod security error (and a consequent 404 error) when I make some specific operations like saving some texts on “notes” field, for example.

    In add, I can encounter the same exact problem when I firstly publish a new entry: to avoid the mod security 404 error I need to first publish the entry as a “draft”, then as a “private” and finally I can freely publish the new entry.


    A screenshot of the mod security error code in the link below:

    Mod Security error screenshot

    The page I need help with: [log in to see the link]

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  • Plugin Author Steven

    (@shazahm1hotmailcom)

    Sorry, this is something you’ll have to work out with your web host. It seems they have a rule set in mod security that they will need to adjust. Connections does nothing out of the ordinary regarding posting data and using WordPress APIs to write that data to the WordPress database.

    The mod sec rule in question seems to be 921110. If it is triggered when you add notes, it could be specific text strings that you’ve entered into the field.

    I hope this helps, please let me know.

Viewing 1 replies (of 1 total)
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